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Call Center Magazine is the only magazine dedicated to providing in-depth and unbiased product and strategic information, that powerful executives, responsible for improving customer relations and retention through call centers, rely upon to make purchasing decisions on the hardware, software and services critical to their success. This respected editorial attracts the largest number of readers in the call center, customer care and customer interaction market.
CMP Media's TechWeb (www.techweb.com) is the network for Business
Technology professionals with purchasing power. With up-to-the-minute IT-
related news and information, TechWeb continues assisting business technology
professionals make timely, well-informed buying decisions. CMP's news and
information is created and managed by a team of experienced and talented
journalists that know the IT industry inside and out. TechWeb debuted in 1994
as the first online news source for IT news and information on the Web.
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The Café is full of delicious resources to take your team to the next level. As a member you will join educational discussions, read up to date industry news, post resumes, learn best practices, positively effect change and network with Call Center professionals. Sign up today for a 5-day test drive today and receive 3 bonus documents!
Learn More: www.callcentercafe.com
If you are one of the decision makers within your Call Center Operation you will benefit from the many resources provided by CallCenterOps. An active Operations Forum and Jobs Board, Call Center News, CRM resources, and many links to industry research. Our free newsletters provide current industry news stories, and relevant editorials.www.callcenterjobs.com
Industry leading niche career site for call center, customer service, help desk and collections positions. Over 40,000 resumes and 85,000 visitors monthly. Post or search for a job today - www.callcenterops.com
CRMAdvocate (www.crmadvocate.com) is the most comprehensive online source for everything related to CRM and contact centers. CRMAdvocate delivers current news, webcasts, case studies, whitepapers, research, and reviews allowing readers to stay current on CRM technologies, strategies and trends.
CRM Marketplace, formerly isitCRM.com, is the sourcing site for the customer relationship management and call center industry. Use our supplier directory, product showcase, and offline search service to streamline your research of products and services.
In addition, keep up with the latest information within your professional community through these site features: Event listings, free trade publications, a career center, a technology bookstore, and more.
Visit us today at: www.CRMMarketplace.com
CRMXchange is the premier web site dedicated to providing information in an innovative and interactive environment for CRM/Contact Center professionals. The site offers on-line sessions, training, forums, white papers, newsroom, free offers, monthly columns, and a showcase for products and services for the industry. CRMXchange will help you formulate new ideas and identify new products that will help you build profitable relationships and enhance customer loyalty for your customer contact center.
Visit our site at
http://www.crmxchange.com
Customer Service Group provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. Visit us online for information on our books, print newsletters, Customer Service Week support materials, benchmarking studies, and free email newsletter, Service Starters. You'll find us at www.CustomerServiceGroup.com or phone (212) 228-0246 for additional information.
TelePlaza organizes and categorizes call center industry information available online. Locate Suppliers, Outsourcers, Conference information and much more - www.teleplaza.com
Endorsed By
The American Teleservices Association (ATA) represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. Call centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $500 billion.
The Society of Workforce Planning Professionals (SWPP) is an organization designed specifically to facilitate education and networking for any individual with resource planning and management responsibilities within the call center. SWPP provides its membership with many benefits, including an e-mail tip of the week, quarterly newsletters, regional networking meetings, online forums, one free web seminar per year, and an annual conference.
For more information visit: http://www.swpp.org
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encyclopedia parser feeder: hopefully will keep it from linking javascript below so lets feed it word function, and Flash Link Event, and a word flash player one more time, more words can be added to this box
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