Testimonials

Demo Attendee Testimonials

"The event was interactive and applicable to the growth and development of our organization. Great networking opportunities!"
— Amy Latzer, COO, 211 LA County

"With all of the call center knowledge brought together at the ICMI Demo & Conference, I couldn’t help but come away with some great best practices."
— Michael Price, Business Analyst, CareSource

"Excellent industry review and possibilities to meet other contact service professionals and share best practices."
— Jonathan Furniss, Client Service Manager, Sykes

"Well worth the time spent––great information, knowledge share and energy!"
— Carolyn Kiel, Regional Director, Comcast

"Excellent forum of industry leading companies and people sharing knowledge"
— Ken Tubbs, VP, Travelers Insurance

"This is a place that every call center professional must attend. It is well worth the time!"
— Christi Monk, Sr. Contact Center Manager, The Loan Link Center

"This is a must for all call/contact center employees!"
— Jennifer Williams, Call Center Manager, ZCO.com

"Wonderful conference. Very informative, provided the ability to speak at length with the persons responsible for delivery and services."
— Rob Marshall, COO, 360CRM.

"This was my first ICMI conference and it was well worth the time. The quality of the sessions was excellent."
— Carol Kraft, Vice President, Select Account Blue Cross/Minnesota

"I should have joined ICMI and come to these conferences years ago!"
— Liz French, President, CSR Inc.

"Well worth the time and effort, this event pays for itself."
— Tim Samuelson, VP, Summit CU

"Being new to the industry, the networking opportunities were extremely valuable and the people I met were all very helpful and willing to share their knowledge."
— Kathleen Banco, VP New Business Development, Customer Service Review Co.

"Overall great experience! I will be back!"
— David Dun, President & CEO, Interra Networks Inc.

"This is my first conference. I've learned a lot of things that I can implement in my center."
— Diane Kempler, Supervisor, PSRS/Peers

"Being new to the industry, the networking opportunities were extremely valuable and the people I met were all very helpful and willing to share their knowledge."
— Kathleen Banco, VP New Business Development, Customer Service Review Co

"This is helpful for seasoned as well as new call center managers."
— Janet St. John, Director, Procurement Call Center, Catholic Health Initiatives

"Great learning experience and sharing of ideas."
— Azeem Maherali, Program Manager, CompuCredit

"A wealth of valuable information"
— Miranda Walz, National Sales Manager, RSI

"It's a fun learning experience."
— Larry Dunn, Director Customer Care, Red Box

"More people should attend this show."
— Jill Saunders, President, TelPro, Inc.

"Great show attended by individuals seriously interested in new products and services."
— Ron Selewach, CEO/Founder, HRMC, Inc.